FAQ

HOW LONG DOES SHIPPING TAKE?

We ship no later than 7-10 business days unless it's pre-orders. We do not ship on weekends and holidays. 

Once your order is taken USPS we are no longer responsible for any shipping issues. We are not responsible for lost or stolen packages. You will receive an email confirmation. Please check that all shipping/billing addresses are correct!

 

WHERE ARE YOU LOCATED?

We are based out of Dover, DE! Solely online at the moment :)

 

WHAT IS THE RETURN POLICY?

Please mail back item(s) to the return address on your package. Once we receive your item(s) your card will be refunded.

*Sale items and shoes are to be returned for store credit only. Shoes must not be worn more than seeing if they fit*

Return items within 2 weeks with no damages. 

 

EXCHANGES?

You are free to do a size exchange if we have the size you need in-stock! Email us chickaandco@gmail.com